Ben Milsom, founder of Steady Bow Marketing, has reached #1 in Amazon UK's Web Design category and #6 in E-commerce with his practical new book “Talk More, Type Less: Master the Phone-First Business Model”.
The book reveals how construction and service businesses can thrive by adapting to modern customer behaviour, where 90% of their best customers find and contact them directly through mobile phones.
“After eight years of helping construction firms grow online, one thing became crystal clear. The businesses winning the best contracts aren't the ones with the fanciest websites - they're the ones making it easiest for customers to reach them when decisions are being made.”
Drawing from experience on both construction sites and in digital marketing, Milsom shares practical insights about how businesses can adapt to changing customer expectations and get discovered, chosen, trusted and referred by their customers.
“Your customers are making high-value decisions from their phones while they're on site, in laybys, or dealing with urgent problems. This book shows you how to be there when those moments happen.”
The book outlines Steady Bow's proven “Phone-First Framework” - a straightforward approach that's delivered consistent results for construction and service businesses since 2016.
“Talk More, Type Less” is available on Amazon UK, where it's already resonating with business owners and digital marketers alike.
For media enquiries: Ben Milsom — ben@steadybow.co.uk — 07591 442 875
About the author
Ben Milsom
Ben Milsom is the founder of Steady Bow Marketing, helping service businesses turn Google searches into ringing phones through no-nonsense websites and Google Ads. He's the author of the best-selling book Talk More, Type Less and has spent 8+ years getting real results for trades and service suppliers.
