The 25-Minute System That Keeps Your Google Business Profile Generating Leads (While You Sleep)
Picture this: It's 6 AM, and a site manager needs concrete urgently for a major pour. They grab their phone, search for suppliers, and make a snap decision based on what they see. In that critical moment, is your Google Business Profile working for you or against you?
I've seen £100,000 contracts won and lost based on Google Business Profiles alone. Yet most service business owners treat them as a 'set and forget' tool, leaving outdated information, unanswered reviews, and stale photos to represent their business.
The truth? Your Google Business Profile needs a systematic maintenance routine. Not complicated marketing - just consistent attention to the basics that actually matter.
Here's a practical weekly system that takes just 25 minutes total:
Monday Morning (10 minutes)
Start with a quick search of your business name from your mobile. Do this from different locations in your service area. You'd be amazed how many construction companies never check how their listing actually appears to customers.
Check those opening hours. Especially around bank holidays. Nothing worse than losing a potential job because your hours showed as closed.
Scan for any new reviews. Respond immediately. Real customers read these responses - I've seen £100,000 contracts won because a site manager liked how a company handled their review responses.
Top Tip: Automate Your Review Responses
Are those personalised review responses taking up too much time? I've built an AI-powered system that creates unique, contextual responses for every review - while keeping your tone and industry knowledge intact.
Let's set this up for you - book a call and I'll handle the entire automation process.
Midweek Check (5 minutes)
Test your phone number. Actually call it. Sounds obvious, but you'd be surprised how many listings have outdated numbers.
Look at your photos on mobile. Delete any that don't look right on a small screen. Close-up equipment shots work better than wide site photos that become tiny thumbnails.
Customer questions need quick responses. A site manager needing you at 6 AM tomorrow won't wait around.
Friday Wrap-up (10 minutes)
Add fresh project photos. Your operatives and vehicles at work, your team on site, recent deliveries. Real stuff, not stock photos.
Prepare next week's post. Keep it simple - one service highlight with a clear photo. Seven-day expiry means weekly updates are essential.
Check competitor activity. Watch for fake listings - those "24/7 Emergency Concrete Best Price" types with suspiciously perfect review scores.
Pro Tip: Automate Your Posts
Tired of manually pushing posts every week? Use OneUp (oneupapp.io) to automate and recycle your Google Business posts.
You can schedule six months of content in advance, and it'll handle the weekly updates automatically. Perfect for busy construction businesses who want to maintain consistency without the hassle.
Monthly Deep Dive
Set aside 30 minutes once a month for a thorough check. Remove outdated photos, update service lists, report any dodgy competitor activity to Google.
Review your metrics. Which photos get the most views? When do most calls come in? Use this data to refine your profile.
The Secret Sauce
Build up those reviews. Twenty is the minimum psychological trust threshold. But aim higher - the concrete supplier who won that massive housing development contract had over 200.
Use video content. Few construction companies do this, but it works brilliantly. Your people in action automatically plays when someone views your listing on Google Maps.
Spot the Scammers
Watch for businesses suddenly adding multiple "depots" with virtual office addresses. Or names stuffed with keywords like "London Emergency Groundworks 24/7 Best Price Fast Response".
Real construction businesses have real addresses, proper company names, and reviews that come in gradually - not 50 five-star ratings posted on the same day. If you spot them, report them via the Google Business Redressal Form. I’ve reported many 100’s of fake listings and have seen a very high percent of them be removed from Google Business.
Make it a habit. Set calendar reminders. Five minutes here and there keeps your profile working hard while you're busy running your actual business.
That's it. No fancy marketing speak. Just practical steps that work. Because when a site manager searches for a supplier at 6 AM, you want your business showing up right, looking professional, and ready to take that call.